solvbao Soft Plush Tote Bag Women 3D Cartoon Bear Print Kawaii Shoulder Bag For Women Imitation Lamb Hair Warm Winter Handbags Big Bag
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Bag Size:35cm*34cm*8cm (1-2cm erros)
Material:Plush/Cotton
Use:Tote Bag/Shoulder Bag/Handbags/Book Bag/Shopper Bag
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Shipping Information
Shipping Information
Shipping Policy Summary:
This summary provides an overview of the Shipping Policy for Solvbao.com:
1. Worldwide Shipping:
- Free standard shipping is provided on orders over $35.
- Standard shipping is available at $4.99 (7-20 days).
- DHL express shipping is available at $39.99 (3-10 days).
2. Address:
- Ensure accurate delivery by providing correct address and contact information.
- Contact service@solvbao.com for order corrections.
3. Packaging:
- Multiple items may be packed in one package to reduce waste.
- Slightly longer processing time for orders with more than 5 items.
4. Restrictions:
- Check and provide specific delivery details to ensure safe delivery.
- Not responsible for failed delivery due to customer negligence.
5. Customs Duties:
- Shipments are delivered duty unpaid; customs duties are customer's responsibility.
- Customers are liable for return shipment costs if refusing a parcel due to import duties.
Additional Information:
- Express Shipping not available for P.O. Boxes/APO/FPO addresses and certain regions.
- Shipping time excludes a 1-5 day processing period.
- Pre-order items may have longer wait times.
- Contact Customer Support within 90 days for shipping issues.
Still Need Help?
- For additional support, contact service@solvbao.com.
This summary is for reference purposes only. For complete details, refer to the full Shipping Policy on Solvbao.com.
Refund Policy
Refund Policy
Refund Policy Overview:
Eligibility & Potential Fees:
- Returns within 15 days of receiving all items in the order.
- Return package must be mailed out within 14 days from receiving return instruction.
- Items must be unworn, in original condition with packaging, tags, and intact hygiene stickers.
- Items appearing washed or altered are not eligible for a refund.
- Original shipping fee is non-refundable, except for quality issues or order problems.
- Return shipping is not covered unless related to quality or order issues.
How to Start a Return:
- Initiate a return by emailing service@solvbao.com with the reason.
- Detailed return instructions provided within 24 hours.
- Items sent without a return request will not be accepted.
How to Ship the Item(s) Back:
- Contact to initiate a return request and receive detailed return instructions.
- Pack items with original packaging, include a slip with the order number.
- Choose the cheapest shipping method with tracking.
- Inform the company of the tracking number for follow-up.
Refund Process:
- After processing, expect up to 7 days for the refund to be issued.
- The original shipping fee is non-refundable.
Exchanges:
- Contact service@solvbao.com to initiate an exchange request.
- Detailed instructions provided within 24 hours.
Items Not Accepted for Return:
- Swimwear, costumes, bodysuits, lingerie, underwear, event and party supplies, DIY supplies.
- Items with broken hygiene seals.
- Final sale items.
- Made to order items, custom-made items.
Additional Important Information:
- Expedited shipping time not guaranteed during holidays.
- Do not send the return package to the sender's address; use the provided shipping label address.
- Exclude non-Solvbaoitems from the return package.
- Express shipping fee not refunded due to personal reasons.
- No refund for holiday-related items due to late arrival; buy at least 20 days before the holiday.
- Warehouses worldwide; shipping time not guaranteed.
- Order cancellation not granted once the package is sent from the warehouse.
- Size based on the US size; variations due to different production locations; not an excuse for a free return or refund.
Still Need Help?
- For additional support, contact service@solvbao.com.
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